MTN Nigeria has issued an urgent warning to its customers about fraudulent 25GB data offers circulating online, falsely presented as part of the company's 25th anniversary celebrations. The telecom operator emphasized that the legitimate offer is available only through two official channels: the MyMTN NG App and the MTN eShop.
Official Warning Issued on Social Media
The alert was posted on MTN's official support account on X (formerly Twitter) on Saturday, August 8, 2026. The company urged subscribers to be vigilant against fake posts and links promoting the anniversary data bundle. In a statement, MTN said: "Please beware of fake MTN 25th Anniversary 25GB giveaway offers circulating online. The official MTN 25GB Anniversary Giveaway is available ONLY via the MyMTN NG App and MTN eShop. Do not click on links, share your personal information or make payments on any other platform claiming to offer the giveaway."
How to Access the Legitimate Offer
Eligible subscribers can redeem the 25GB data bundle by logging into the MyMTN App and tapping "Redeem Now" on the anniversary banner, or by visiting the MTN eShop directly. The company clarified: "To access the 25GB offer, kindly visit the MyMTN App or the MTN E-Shop and follow the prompts to activate the bundle, if you are eligible for the offer."
Customers who received an SMS notification about the promotion can also use the link included in that message to access the offer. MTN stressed that subscribers should rely solely on information from its official communication channels when attempting to claim the anniversary data. The free 25GB bundle has a validity period, and MTN advised eligible customers to redeem it before 11:59 p.m. on the stated expiry date.
What Subscribers Should Avoid
MTN's warning specifically targets unauthorized websites and social media posts that ask users to provide personal details, complete payments, or follow third-party links in exchange for the data offer, as reported by Punch. The company did not disclose how many subscribers may have already encountered the fraudulent content, but the public notice suggests the fake offers have spread widely enough to require an urgent response.
Subscribers are advised to verify any MTN promotion through the MyMTN NG App or the official MTN eShop before taking any action.
Related Regulatory Development
In a separate development, the Nigerian Communications Commission (NCC) has introduced a consumer protection measure designed to improve the quality of telecommunications services in Nigeria. The directive, which took effect in April 2026, requires telecom operators to provide automatic compensation to customers affected by poor network services. The measure covers major mobile network operators, including MTN Nigeria, Airtel Nigeria, Globacom, and 9mobile. The compensation will come in the form of airtime or data bonuses, depending on the nature of the disruption and the subscriber's usage pattern.
