International shoppers are raising alarm bells about Myus.com, a Florida-based shipping company they accuse of systematic fraud and package theft targeting foreign customers.
The Deceptive Business Model
Myus.com, operated by Access USA Shipping, has been promoting tax-free shopping and low shipping rates to attract international customers. The company encourages foreign shoppers to purchase products from various US stores and use their Florida address as a tax-free forwarding location.
According to numerous customer complaints, the company uses these attractive offers as bait. Customers ship their purchased items to Myus.com with the expectation that their packages will be forwarded to their international addresses, but many never receive their goods.
The Systematic Scam Pattern
Multiple victims report experiencing the same troubling pattern. After shipping their items to Myus.com's facility, their packages mysteriously disappear from the tracking system. The company then sends an automated message informing customers that their package cannot be located.
The most frustrating part comes when customers attempt to file claims for their missing items. Myus.com systematically denies all compensation requests by citing that customers didn't purchase additional insurance for their shipments. Following this denial, all communication with the company typically ceases, leaving customers without recourse.
Legal Challenges and Customer Action
Affected customers face significant hurdles when seeking justice. Local law enforcement agencies in Florida often inform international victims that they lack jurisdiction to file complaints, creating a legal gray area that allegedly allows the company to continue operations.
In response to these ongoing issues, numerous victims are organizing collective action. Customers who have experienced similar problems with Myus.com are encouraged to contact [email protected] as part of efforts to build a class action lawsuit against the company.
The situation has left many wondering how a company with such numerous complaints continues to operate. International shoppers are now warning others to avoid Myus.com entirely and seek alternative shipping providers for their US purchases.
