MTN Nigeria has begun rewarding customers with cash prizes through its Zigi Rewards campaign, offering users a chance to win money by interacting with its digital customer service chatbot. The telecommunications company said customers could receive CashToken rewards by chatting with Zigi on WhatsApp and other supported platforms, including the myMTN NG app, Telegram, Facebook Messenger, its e-shop and self-service portal.
Campaign Overview and Participation
MTN encouraged customers to engage with Zigi to make enquiries, access customer support, check their data history and recharge their airtime or data while standing a chance to win cash prizes. The campaign is powered by CashToken, with MTN advertising rewards ranging from N5,000 to N500,000 across its promotional communications.
Customers can join the campaign via WhatsApp, the myMTN NG app or other supported platforms, with a separate promo offering up to N100 million. The campaign allows users to combine routine customer service activities with an opportunity to win rewards, although participation is subject to the applicable terms and conditions.
Winners Across Multiple States
MTN has announced several winners from the Zigi Rewards campaign, including customers who received prizes ranging from N5,000 to N500,000. Among the winners are Johnson Sandra Chidera, a teacher in Lagos State, and Olowookere Glory, a student in Oyo State. Both received N100,000, according to the company's published winner announcements.
Other winners include Sa'adatu Ya'u Tashir, a teacher in Jigawa State, who received N20,000, and Ihuoma Kelechi Patrick, a trader in Imo State, who won N10,000. Honourable Sunshine, whose occupation was listed as skills, also received N5,000, with the company announcing additional winners from different locations.
In another announcement, MTN listed Loveth Nwokolo, a food business operator in Abuja, among the winners, with a prize of N500,000. Eloho Oghenemano Okirieri, a real estate operator in Delta State, received N20,000. The company said the winners earned their rewards through interactions with Zigi across its supported digital channels.
How to Participate and Requirements
MTN is encouraging customers to chat with Zigi to access the chatbot through the myMTN NG app. Customers can also begin a WhatsApp conversation through the company's promotional link: https://go.mtn.ng/wa-zigi. The app promotion lists several participation requirements, including logging in and remaining active for at least three days a week, playing Thursday Trivia and meeting a minimum weekly spend of N10,000.
Customers are advised to review the relevant terms and conditions to understand the eligibility requirements and rules governing each promotion. The campaign is designed to reward customers for routine interactions, making it accessible to a wide range of users.
Related Service Restoration
Earlier, Legit.ng reported that MTN Nigeria has restored its airtime and data borrowing service, allowing millions of subscribers to once again access emergency credit after weeks of disruption linked to a regulatory dispute. The telecommunications company confirmed that eligible customers can activate the service by dialling *303# to borrow airtime or data based on their approved credit limits. The restoration comes after Airtel and Glo had already resumed the service.
