A young man has taken to social media to share his experience after receiving an unexpected phone call from DStv, a company owned by the MultiChoice group. The individual explained that a representative called him to convince him to subscribe to a full package, which would cost an additional fee of 7,000 naira.
Man Details Conversation with DStv Representative
Donald Mbaegbu M'donnie Kpa, on his Facebook page, complained that he told the DStv staff that many of the programs on the satellite television are recycled and that he gets to read news elsewhere, so he might not subscribe again. He said: "DStv called me yesterday to beg me to pay 7k something to get full package... I shouted at the guy and told him this last month's subscription was my last UNLESS they move to pay-as-you-watch, same way they do in other sensible societies!"
He added that after explaining why he might not resubscribe, the staff tried to respond but his words were not clear, so he ended the call. He stated: "Told him they ONLY recycle programs! I have a TV app to watch football... news is everywhere, so it doesn’t mean anything! The guy stammered trying to explain, I ended the call! Mad idiot entertainment people."
Reactions from Social Media Users
Rachael shared: "This is ridiculous! I visited a family friend's house yesterday and they turned on their DStv, and it was on channel 100. The husband was shocked because apparently, it hasn't been long since they subscribed. He came back from travel and wasn't amused to see the subscription had expired. Why can't they have a pay-as-you-watch option?"
Bassey noted: "It’s annoying. You subscribe and get to only see the same programs/movies recycled. Sometimes, you no even see light to watch. Make dem rest o."
Charles said: "For me I go just use my booster antenna dey tap from my neighbor channel."
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In a similar story, a Nigerian engineer, Chizitere Ahubelem, shared his experience after subscribing to DStv’s premium dual-view package yearly for over 15 years. He explained that during his recent renewal, he noticed that MultiChoice did not increase its price, which he assumed might be due to low patronage.
Meanwhile, a Nigerian lady celebrated switching to Silver Lake Television (SLTV) after leaving DSTV, following recent price hikes by MultiChoice. She shared a video showing the 56 channels available on SLTV and praised the service for its N5,000 subscription plan, which also came with a one-month free offer. The lady expressed excitement about her new subscription and criticised DSTV for being too expensive.
