Opening a Wema Bank account has never been more convenient, with multiple digital channels available for Nigerians seeking quick and hassle-free banking services. Whether you prefer using your smartphone or basic feature phone, Wema Bank provides streamlined processes to get your account operational in minutes.
Essential Requirements for Wema Bank Account Opening
Before initiating your account opening process, ensure you have the necessary documents ready. The standard requirements include a duly completed account opening form with signature mandate card, your Bank Verification Number (BVN), one recent passport photograph, and a valid means of identification. Acceptable IDs comprise the National ID card, Driver's Licence, Voter's Card, or International Passport.
Additionally, you'll need to provide proof of residential address, which can be a recent utility bill for electricity, water, waste disposal, or telephone services. For certain account types, particularly Tier 2 savings accounts, you may need to provide one or two references from existing Wema Bank customers.
Digital Account Opening Methods
Using ALAT by Wema Mobile App
The ALAT platform represents Wema Bank's fully digital banking solution, allowing customers to open accounts without visiting any physical branch. To begin, download the ALAT by Wema application from either the Google Play Store or Apple App Store. After installation, click "Get Started" and register using your active phone number and email address.
The system will prompt you to enter your BVN for identity verification purposes. You'll then need to complete the biometric and KYC validation by taking a selfie and uploading a photograph with your signature. Once you fill in your personal details and submit, your Wema Bank account number is generated instantly after successful verification.
Via USSD Banking Code
For those without internet access or smartphones, Wema Bank offers account opening through USSD banking. Simply dial *945*1# from your mobile phone and follow the on-screen instructions. This method eliminates the need to fill out physical account opening forms.
Upon completing the registration process, you'll receive your ten-digit NUBAN account number via SMS. If you haven't linked your BVN during registration, you can do so afterward by dialling *945*BVN# from the same phone number.
Traditional Branch Account Opening
If you prefer face-to-face interaction or need to open specific account types, visiting a Wema Bank branch remains an option. Visit any Wema Bank branch with your completed account opening form, valid ID, passport photograph, utility bill, and BVN. For certain accounts like Tier 2 savings, you'll need to provide reference details from an existing account holder.
At the branch, collect the account opening form and signature mandate card, complete them with your accurate details, and submit everything to a bank representative. The staff will guide you through the final steps to activate your account.
Frequently Asked Questions
Can I open a Wema Bank account online without visiting a branch? Yes, you can open an account completely online using the ALAT by Wema app, which offers remote account opening even for those without BVN in some cases.
What is the code to open a Wema Bank account? Dial *945*1# from your mobile phone to initiate the account opening process via USSD.
Can I open a business account online? Yes, Wema Bank provides ALAT for Business platform for opening business accounts digitally.
For customer support, you can contact Wema Bank through multiple channels: call 08039003700 or 07000PURPLE, email purpleconnect@wemabank.com, or message via WhatsApp on 09044411010.
