Strong Systems, Not Individuals, Key to Public Service Reform: Fashola
Strong Systems, Not Individuals, Key to Public Service Reform

Babatunde Raji Fashola, a former Minister of Works and Housing, has declared that enduring reform and efficiency in Nigeria's public institutions can only be achieved through the establishment of robust systems, clear processes, and accountability mechanisms, rather than dependence on individual performance.

Key Points from the Lecture

Speaking through Dr. Oluremi Olaleye, former Rector of Lagos State Polytechnic, at the second yearly distinguished service lecture series and awards of Yaba College of Technology (YABATECH), Fashola emphasized that no public office holder, regardless of their power, can override a well-structured system. The lecture was themed “Institutional reform and entrenching the culture of excellence in public service.”

Strong Institutions Over Individuals

Fashola argued that effective governance is not solely about having performing leaders but also about building structures that sustain excellence irrespective of who is in charge. He stated, “Lagos does not need performing governors; it needs a system where excellence is embedded in the structure such that even if a weak leader emerges, the system will correct itself.”

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Collective Responsibility

He noted that every individual within an institution, regardless of rank, plays a critical role in its success or failure. Negligence, lateness, and dereliction of duty by even the lowest-ranking staff can undermine the entire system. Many challenges facing public institutions reflect collective failure, as individuals often contribute to inefficiency while distancing themselves from responsibility.

Three Pillars of Institutional Reform

Fashola identified three key pillars necessary for institutional reform: structural reform, cultural reform, and accountability systems.

  • Structural Reform: Establishing clear rules, processes, and procedures that guide operations. All actions must follow due process, regardless of good intentions.
  • Cultural Reform: Developing shared values, norms, and mindsets that promote discipline, integrity, and professionalism across all levels. When rules are consistently enforced, they evolve into institutional culture.
  • Accountability Systems: Emphasizing measurable standards, audits, and technology-driven monitoring tools to track performance and eliminate manipulation. Trust alone is insufficient without verifiable systems.

Role of Technology

Dr. Olaleye, drawing from his public service experience, cited the introduction of digital monitoring systems to track staff attendance and performance. He noted that technology can help enforce discipline and improve efficiency. Institutional reform must also lead to leadership development and capacity building, with appointments based on competence, not sentiment.

Call to Action

Fashola urged public servants to embrace integrity and professionalism, stressing that sustainable development can only be achieved when institutions are strengthened to function efficiently and independently of individuals.

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