Anambra Electricity Consumers Demand Prepaid Meters, Reject Estimated Billing
Anambra Consumers Demand Prepaid Meters Over Billing Disputes

Anambra Electricity Consumers Take Stand Over Epileptic Power Supply

Electricity consumers in Anambra state have issued a strong demand to First Power, the state's electricity distribution company, calling for the installation of prepaid meters in households to halt the exploitation associated with estimated billing practices. This call was made during a public consultative forum held on Tuesday, March 24, in Awka, the state capital, focusing on draft regulations for the Anambra electricity market.

Consumers Reject Estimated Billing, Demand Fairness

In an exclusive interview, Comrade Osita Obi, coordinator of the Electricity Consumers Rights Network, emphasized that consumers have the right to enjoy the electricity they pay for. He stated that estimated billing has frequently led to conflicts between consumers and the power distribution company. "First Power should ensure that they supply customers with electricity. Consumers have the right to enjoy the electricity they pay for," Obi said. He added that billing should be based on actual power supplied, necessitating the installation of prepaid meters and the phasing out of estimated billing to end regular disputes.

Consumers also urged the Anambra State Electricity Regulatory Commission (ASERC) to actively persuade First Power through regulations to provide prepaid meters, ensuring accountability and service delivery.

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First Power Promises Faster Meter Installation

Responding to the demands, Okechukwu Okafor, Managing Director of First Power, announced significant progress in meter installation. He revealed that the company has constructed a standard meter lab in Onitsha with a daily production capacity of 2,500 meters. "Now, once any customer pays, they will be metered within a space of three weeks," Okafor stated. This new facility aims to expedite the process compared to previous reliance on Enugu, with hopes to stabilize the system within 18 months.

Regulators Pledge Oversight for Accessible Power

Engr. Geofrey Okechukwu, vice chairman of ASERC, assured that the commission is empowered by the Anambra State Electricity Regulatory Law, 2025, to ensure adequate electricity supply. He highlighted that the forum allowed stakeholders to discuss roles in achieving lasting solutions, with feedback shaping legislative frameworks. "The essence of all these is to ensure that power will be available, accessible and affordable in Anambra state," he added.

Prof. Frank Nwoye Okafor, ASERC Chairman, emphasized the commission's role in promoting efficient power supply and smooth consumer-company relations. He encouraged consumers to lodge complaints formally rather than staying silent. Engr. Anosike Emmanuel, Executive Commissioner for Customer Protection, noted that ASERC oversees only First Power and urged both parties to report issues, promising compensation for wrongful billing or disconnection within specified timelines.

Nationwide Power Supply Challenges

In a related development, Ikeja Electric attributed worsening electricity supply across its network to a nationwide decline in generation due to limited gas availability for thermal power plants. This reduction has lowered national grid allocations, affecting distribution to homes and businesses, with the company expressing regret and working to manage the limited supply efficiently.

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